Choose the email account that you want to connect to Sell.If ports are not provided, some common ones to try are 993 for IMAP and 587 for SMTP.You may need to select Edit SMTP server list from a dropdown to view the SMTP server name and port.Locate the Incoming Mail Server (IMAP) host name and the Outgoing Mail Server (SMTP) host name.If you have multiple email accounts connected to Mail, select the email account you want to connect to Sell.From the Apple menu bar, select Mail > Preferences.Locate the fields for Incoming server and Outgoing server and you’ll see the server information and the port number for each.If you have multiple email accounts connected to Outlook, select the email account you want to connect to Sell.From the Apple menu bar, select Outlook > Preferences.You'll find your IMAP and SMTP settings in the Server Information section.įor more information about finding your IMAP and SMTP settings for email addresses, see POP, IMAP, and SMTP settings for.Select the email account that you want to use to integrate with Sell.Click Mail (Microsoft Outlook 2016), then select Email Accounts.Click the search icon in the taskbar and search for "Control panel".Here’s how to locate that information in the following email clients.
You may also be able to find your IMAP and SMTP settings in an email client that you’re already using. If you don’t know what these settings are, and you’re trying to set up an integration with your company’s email address (for example), your IT team should be able to provide you with that information. If you’re setting up an email integration in Sell using an email system other than Google Mail, you might be prompted to provide your IMAP and SMTP settings. IMAP is the incoming mail server and SMTP is the outgoing mail server. The email integration in Sell (see Integrating email with Zendesk Sell) requires the use of the IMAP and SMTP protocols.
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